Privacy Policy

Fine Finish Painting and Renovation Ltd.

Effective date: October 15, 2026

1. Introduction

Fine Finish Painting and Renovation Ltd. (“Fine Finish,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices you have. It applies to our website, finefinishrenovation.com, and to our renovation, remodeling, and painting services.

By using our website or contacting us, you agree to the practices described here.

2. Information We Collect

Information you give us. When you fill out our contact form, call, email, or book a consultation, we may collect:

  • Your first and last name
  • Email address and phone number
  • The service you are interested in (for example, kitchen remodeling or flooring installation)
  • The contents of your message, including project details
  • Your property address and site details, when needed to provide a quote or perform work
  • Photos, measurements, plans, or design preferences you share with us

 

Information collected automatically. When you visit our website, we and our service providers may collect:

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent, and referring website
  • Cookies and similar technologies (see Section 6)

 

Information from third parties. If you contact us through Facebook, Instagram, LinkedIn, or Google, we may receive the information you choose to share through those platforms.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and schedule consultations
  • Prepare estimates, quotes, contracts, and project plans
  • Deliver, manage, and follow up on renovation services
  • Process invoices and payments
  • Communicate about your project, including scheduling and changes
  • Improve our website, services, and customer experience
  • Send updates or promotions where you have agreed to receive them
  • Meet legal, tax, insurance, and warranty requirements
  • Protect against fraud, misuse, or security incidents

4. Consent

We collect, use, and disclose personal information with your consent, or as permitted or required by law. By submitting a form or providing information to us, you consent to its use as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us (see Section 12). Withdrawing consent may limit our ability to provide services.

5. Sharing Your Information

We do not sell your personal information. We may share it only with:

  • Service providers who help us operate, such as website hosting, email, analytics, scheduling, and accounting providers
  • Subcontractors and suppliers (for example, tradespeople or material suppliers), only as needed to complete your project
  • Professional advisors such as lawyers, accountants, and insurers
  • Authorities, when required by law or to protect our rights, safety, or property
  • A successor business, in the event of a merger, sale, or transfer of our business

 

We require service providers to protect your information and use it only for the purposes we specify.

6. Cookies and Analytics

Our website may use cookies and similar technologies to make the site work, remember preferences, and understand how visitors use it. We may use tools such as Google Analytics [confirm which tools you use]. You can manage or disable cookies in your browser settings, though some features may not work properly as a result.

7. Third-Party Links and Services

Our website contains links and embedded content from third parties, including Google Maps, Facebook, Instagram, and LinkedIn. These services have their own privacy policies and practices, and we are not responsible for them. We encourage you to review their policies.

8. Data Storage and Transfers

Your information may be stored on servers or systems operated by our service providers, which may be located outside Alberta or Canada, including in the United States. When this happens, your information may be subject to the laws of those jurisdictions.

9. Security

We use reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Retention

We keep personal information only as long as needed for the purposes described in this policy, including to meet legal, tax, warranty, and accounting obligations. When it is no longer needed, we securely delete or anonymize it.

11. Your Rights

Subject to applicable law, you may:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Withdraw your consent
  • Ask about how we handle your information
  • Unsubscribe from marketing messages at any time

We may need to verify your identity before responding to a request. We will respond within the time required by law.

12. Contact Us

To make a request or ask a question about this policy, contact our privacy contact:

Fine Finish Painting and Renovation Ltd.
Edmonton, Alberta, Canada
Phone: +1 780 885 7111
Email: finefinish7111@gmail.com

If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.

13. Children’s Privacy

Our website and services are not directed at children under 18, and we do not knowingly collect their personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the effective date above will be updated. Please review it periodically.